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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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I had my HP laptop serviced at best buys in Louisville upon

Customer Question

I had my HP laptop serviced at best buys in Louisville upon return when I got home the HP would sync the e-mail I've gone through all the motions of entering the password ***** no luck
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: I bought it Nov 3rd
JA: How long has this been going on? What troubleshooting have you tried?
Customer: week an a half since I got it back from Geek Squad A pop up comes up requesting a password ***** and I put in password ***** yet it won't sync
JA: Anything else you want the electronics expert to know before I connect you?
Customer: that is it the HP is working except the getting e-mail
Submitted: 9 months ago.
Category: Laptop
Expert:  Josh replied 9 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 9 months ago.

Which email program are you using?

Also, which email address are you using?