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Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I am having trouble with it connecting to the internet. I

Customer Question

I am having trouble with it connecting to the internet. I have wifi that the laptop I am currently on that is connected to the same wifi. I have also tried a wifi in a different location but it says no internet, secured.
JA: Have you done a bandwidth test?
Customer: I don't know what that is
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: Not that I know of. Not too computer literate.:/
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't believe. I just want to be able to connect to my wifi.
Submitted: 7 months ago.
Category: Laptop
Expert:  Mr.Med replied 7 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 7 months ago.

What type/model/brand of the device you want to connect to your wireless router ? it is a computer, a smart phone ect....

Thank you

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