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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 358
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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No response just dead, Toshiba Satellite l730, None, I had

Customer Question

Hi, no response just dead
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: Toshiba Satellite l730
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: None
JA: Anything else you want the computer expert to know before I connect you?
Customer: I had it connected to TV via hdmi cord....worked well no troubles than it just switched off
Submitted: 9 months ago.
Category: Laptop
Expert:  technicalcat replied 9 months ago.

Hello, and thank you for using this service.

If you have not yet tried, please take the following steps, and let me know results:

1) Remove battery from laptop

2) Plug in ac adapter (power supply)

3) Power on laptop

Customer: replied 9 months ago.
Expert:  technicalcat replied 9 months ago.

what happens. Do you see any lights or anything on the computer when powering on with ac adapter only?

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