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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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I cannot seem to connect my Hartman to wireless not sure if

Customer Question

I cannot seem to connect my Hartman to wireless not sure if I have to turn something on. Computer is about 7 years olld
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Windows 7 Toshiba I cannot find the model
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: No, I tried to connect through Telstra support but no luck
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 11 months ago.
Category: Laptop
Expert:  bbao replied 10 months ago.

Two basic questions first:

1. Can any other device connect to the same wireless router? Such as your mobile phone or tablet?

2. Can your 7-year old computer connect any other wireless network? Such as your friend's Wi-Fi or local library's network?

Expert:  bbao replied 10 months ago.

Hello? Do you still need our help?