How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 358
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
Type Your Laptop Question Here...
Md. Sadique is online now
A new question is answered every 9 seconds

No word processor installed, used it only for

Customer Question

no word processor installed
JA: How much experience do you have with this particular machine?
Customer: used it only for receiving/sending email until now
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: recently updated norton security
JA: Anything else you want the computer expert to know before I connect you?
Customer: is a word program installed
Submitted: 10 months ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 10 months ago.


I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Did you purchase / install Microsoft Office / Word software previously?
Please reply at the box below. Thank you,

Expert:  Viet - Laptop Tech replied 10 months ago.

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,