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Don't want to download updates, all I know its an Aspire

Customer Question
don't want to download updates JA...
don't want to download updates
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: all I know its an Aspire 7739-6837
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: no I wanted to update today
JA: Anything else you want the computer expert to know before I connect you?
Customer: as long I get my update and can see some dvd on it
Submitted: 1 year ago.Category: Laptop
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Answered in 1 minute by:
11/21/2016
Laptop technician: Cody, Senior Systems Administrator replied 1 year ago
Cody
Cody, Senior Systems Administrator
Category: Laptop
Satisfied Customers: 2,342
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Laptop technician: Cody, Senior Systems Administrator replied 1 year ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 1 year ago
you can
Laptop technician: Cody, Senior Systems Administrator replied 1 year ago

had sent offer

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Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
359 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

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