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Ask Dan Your Own Question
Dan, Computer Support Specialist
Category: Laptop
Satisfied Customers: 1882
Experience:  25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
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Notebook will not turn on, acer aspire r 14, it wont turn on

Customer Question

notebook will not turn on
JA: Just to clarify, what is your notebook's exact make and model?
Customer: acer aspire r 14
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: it wont turn on when i push the on button. I tried pressing button and holding it for about 10 seconds. the two small blue lights are on and heats on the back where battery is
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Laptop
Expert:  Dan replied 8 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Feel free to disregard the Premium Service Offer. That is an automated popup initiated by the web site. Can you remove the battery? If so remove the battery and AC power. Press and hold the power button for about 30 seconds then reapply power and see if it will start.

Expert:  Dan replied 8 months ago.

Any luck?