How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
Type Your Laptop Question Here...
Md. Sadique is online now
A new question is answered every 9 seconds

Very strange notebook runs ok on bateries, and when plugged

Customer Question

hi, very strange notebook runs ok on bateries, and when plugged in when charge is complete
JA: Just to clarify, what is your notebook's exact make and model?
Customer: toshiba s55-a5295
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: when bateries are not 100% and notebook plugged in it flickers as if someone plug and unplug electrical connector and do not charge when off and charging it charges ok
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Laptop
Expert:  Kris R replied 11 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris R replied 11 months ago.

Sounds like a faulty battery.

What's the serial number of the laptop?