How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

I have an aspire cc600 and I need the serial number but the

Customer Question

Hi I have an aspire cc600 and I need the serial number but the system won't boot and part of the numbers are missing on the label but I do have a date of manufacture I'm sure that's what it is can you help at all
JA: What's the make/model of your device? How old is it?
Customer: Acer aspire xc600 2013
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Everything it gets power but only CPU cooling fan is turning when I push power button there's a black screen no keyboard light mouse and on pin or USB removed ram and no post bios beeps
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No visual display on board graphics and graphics card which is Nvidia GE force gt620 1gig and has vga dvi
Submitted: 8 months ago.
Category: Laptop
Expert:  sudipto_dutta replied 8 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP