How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 358
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
Type Your Laptop Question Here...
Md. Sadique is online now
A new question is answered every 9 seconds

I have an Acer Aspire v3-772G that asks for the password

Customer Question

I have an Acer Aspire v3-772G that asks for the password (key:60235967) how do I get passed this?
Submitted: 11 months ago.
Category: Laptop
Expert:  Randy Computer Tech replied 11 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

You can reply to me here by typing in the box below please.

Does it have an email address listed on the lock screen?

Customer: replied 11 months ago.
All its letting me do is switch it on, the Acer screen loads and then goes black and says enter current password.
Expert:  Wes replied 11 months ago.

Sounds like this is a start up password ***** in BIOS, can you tell me when or how this problem started or how the password ***** set?

If you guess wrong a number of times does it give a code?