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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My headphone won't work. I took 2 screws out and could see

Customer Question

my headphone jack won't work. I took 2 screws out and could see that I need part #H3587....
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: 8.1 asus CHROME
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: No my jack is broken....
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: Laptop
Expert:  Tim replied 8 months ago.

Hey there, I',m Tim...so, your headphone jack seems to be broken?

Expert:  Tim replied 8 months ago.

That can be problem....unless you know how to soldier...unsure if worth the risk and repair, as to replace. OR better yet get a USD sound card Like this one:

https://www.amazon.com/Sabrent-External-Adapter-Windows-AU-MMSA/dp/B00IRVQ0F8/ref=zg_bs_3015427011_1?ie=UTF8&psc=1&refRID=1YM0CZFBN3X12XC2C2C9