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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 358
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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We has this Toshiba Aplio XV that has an error message when

Customer Question

we has this Toshiba Aplio XV that has an error message when starting up. It is saying that he plugin for annotated device can not be found and the location reffered to in memmory can not be found it has options for abort retry and cancel at this stage the unit is frozen and can not respond - What do you think is the problem
JA: Just to clarify, how often have you been getting this particular message?
Customer: We are in biomed we just got the unit today so I am not sure . It was brought to us for service
JA: Have you installed any updates recently?
Customer: No I just got the unit today
JA: Anything else you want the computer expert to know before I connect you?
Customer: That is all I could see. I could not interfere with the booting process because it does not respond to F2 or F1 Or any function keys
Submitted: 9 months ago.
Category: Laptop
Expert:  Kris R replied 9 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris R replied 9 months ago.

Are you able to take a picture of it and attach it here so I can see it?

Customer: replied 9 months ago.
Please this is not a laptop. It is an ultra sound medical equipment by Toshiba
Do not attempt to answer it - I have stopped the project