How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Computer Expert
Category: Laptop
Satisfied Customers: 17903
Experience:  CISCO certified computer and networking expert
Type Your Laptop Question Here...
Pete is online now
A new question is answered every 9 seconds

Internal mic will not work after win 10 indtall, had it 2

Customer Question

internal mic will not work after win 10 indtall
JA: How much experience do you have with this particular machine?
Customer: had it 2 years
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: win 10 everything
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Laptop
Expert:  Pete replied 10 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 10 months ago.

Try the following:

1. Go to Device Manager and right-click the microphone device, select to remove it.

2. Restart the computer - the microphone should automatically reinstall and work.

Let me know how it goes?

Customer: replied 10 months ago.
done this a dozen times
Expert:  Pete replied 10 months ago.

Ok, what else have you tried?