How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
22727371
Type Your Laptop Question Here...
Md. Sadique is online now
A new question is answered every 9 seconds

I have a Toshiba L-55-B5267 Satellite Laptop. I have on

Customer Question

I have a Toshiba L-55-B5267 Satellite Laptop. I have on ongoing problem using the laptop mouse. The screen size keeps changing. I continually have to go to the settings wheel to "re-zoom" back to 100% or use Control 0.The problem is not intermittent. I have tried to find a way to lock in 100% for screen size, but apparently I am not tech savvy. Is there something I can do to correct this problem. I am using an old HP computer more, because this issue is so annoying on my newer Toshiba.
Submitted: 1 year ago.
Category: Laptop
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me please which version of windows you are using?

Thank you