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Isaac Franklin
Isaac Franklin, Support Technician
Category: Laptop
Satisfied Customers: 1110
Experience:  Technical Support Coach at Liberty Tax Service
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I am using my mom's laptop as mine is broken, and I can't

Customer Question

I am using my mom's laptop as mine is broken, and I can't find any way to get into my
email account @***@******.***. Can you help me?
Submitted: 1 year ago.
Category: Laptop
Expert:  Isaac Franklin replied 1 year ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 1 year ago.

Did you forget your password ***** your email? IF the account is yours and under that email

address, you have to reset it here:

Follow the directions on screen for your user id, then last name and hit continue to move forward.

That would be our first step at resetting the password ***** you on your end.

Let me know the results and reply back.

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