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Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
The best way to clean it is with just a dry soft cloth, like a microfiber cloth.
Do not use water or windex as you can damage the tv beyond repair.
If it is very dirty you can use a very small amount of eyeglass cleaner or wipes, or a bit of rubbing alcohol on your cloth. Do not spray on the tv directly.
There are also special cleaning kits you can buy: http://amzn.to/2dwg6Qp but again be careful not to oversaturate it and spray only on the cloth not the screen.
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