How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan, Systems Manager
Category: Laptop
Satisfied Customers: 24493
Experience:  Own/operate IT/networking company.
Type Your Laptop Question Here...
Nathan is online now
A new question is answered every 9 seconds

How do I clean screen on my tv? 49L420U, no, but screen is

Customer Question

how do I clean screen on my tv?
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: 49L420U
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: no, but screen is dirty and needs to be cleaned
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Laptop
Expert:  Nathan replied 9 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 9 months ago.

The best way to clean it is with just a dry soft cloth, like a microfiber cloth.

Do not use water or windex as you can damage the tv beyond repair.

If it is very dirty you can use a very small amount of eyeglass cleaner or wipes, or a bit of rubbing alcohol on your cloth. Do not spray on the tv directly.

There are also special cleaning kits you can buy: but again be careful not to oversaturate it and spray only on the cloth not the screen.

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at and ask for Nathan.

Thank you, ***** ***** a nice day,


Expert:  Nathan replied 9 months ago.


Expert:  Nathan replied 9 months ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.


Related Laptop Questions