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Richard
Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 36865
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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My laptop is stuck thinkvantage logo And wont reboot

Customer Question

My laptop is stuck thinkvantage logo
And wont reboot
Submitted: 10 months ago.
Category: Laptop
Expert:  Richard replied 10 months ago.

Hi there and welcome

Can you please remove the power cable then hold the power button for 60 seconds then release.

Let connect the power cable and tell me if it now starts correctly please.

Customer: replied 10 months ago.
Still the same problem
Expert:  Richard replied 10 months ago.

ok, if you choose startup repair, what then happens?

Customer: replied 10 months ago.
Same thing
Customer: replied 10 months ago.
Will you be able to romote in
If t doesn't reboot
Expert:  Richard replied 10 months ago.

which version of windows is it running?

Expert:  Richard replied 10 months ago.

no, remote is not possible,

Customer: replied 10 months ago.
7
Expert:  Richard replied 10 months ago.

Thanks

Can you power off the computer

Then power it on and keep tapping F8 until you get to a menu.

Are you able to get to the menu?

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