How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
Type Your Laptop Question Here...
Md. Sadique is online now
A new question is answered every 9 seconds

My acer aspire is only 5 months old but it will not boot

Customer Question

my acer aspire is only 5 months old but it will not boot backup ihad tried removing battery and F1-12 and still nothing i tried command proth but it says i need command to type in
JA: What's the make/model of your device? How old is it?
Customer: acer aspire 5 months
JA: How long has this been going on? What troubleshooting have you tried?
Customer: been trying to reboot for about week
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: Laptop
Expert:  Kojo Mienza replied 1 year ago.

Hello, Is the laptop getting power?