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My acer aspire is only 5 months old but it will not boot…

Customer Question
My acer aspire is...

My acer aspire is only 5 months old but it will not boot backup ihad tried removing battery and F1-12 and still nothing i tried command proth but it says i need command to type in

Technician's Assistant: What's the make/model of your device? How old is it?

Acer aspire 5 months

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Been trying to reboot for about week

Submitted: 1 year ago.Category: Laptop
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Answered in 9 minutes by:
10/5/2016
Laptop technician: Kojo Mienza,
 replied 1 year ago
Kojo Mienza
Category: Laptop
Satisfied Customers: 0
Experience: IT Support Specialist at Montgomery County MD, Government-L3 Communications
Verified

Hello, Is the laptop getting power?

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