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I have Lenovo Yoga 2 11 laptop that donot power on at all.

Customer Question
It is only 3 months...
I have Lenovo Yoga 2 11 laptop that donot power on at all. It is only 3 months old. What should I try before shipping it back?
I tried holding power on for 2 minutes
Submitted: 1 year ago.Category: Laptop
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Answered in 4 minutes by:
10/1/2016
Laptop technician: michelleclive, Computer Support Specialist replied 1 year ago
michelleclive
michelleclive, Computer Support Specialist
Category: Laptop
Satisfied Customers: 5,664
Experience: Notebook and Handhelp support expertise
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

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Laptop technician: michelleclive, Computer Support Specialist replied 1 year ago

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

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Customer reply replied 1 year ago

OK, what should I try?????

Laptop technician: michelleclive, Computer Support Specialist replied 1 year ago

i am reviewing the model please allow me 2 mins.

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Laptop technician: michelleclive, Computer Support Specialist replied 1 year ago

What have you tried so far to analyze the problem and have you performed any troubleshooting steps.

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Customer reply replied 1 year ago

I fixed it. I opened up the laptop, disconnected the battery and reconnected.

Laptop technician: michelleclive, Computer Support Specialist replied 1 year ago

That is what it was required to do its call recycling power or flea power

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Md. Sadique
Md. Sadique
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