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Quiksilver07070, Computer Support Specialist
Category: Laptop
Satisfied Customers: 793
Experience:  Trouble shoot, repair, hardware software.
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I am getting a message saying my lap top fan is not cooling,

Customer Question

I am getting a message saying my lap top fan is not cooling
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: ENVY HP 8.1
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: NO AND NONE
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO
Submitted: 9 months ago.
Category: Laptop
Expert:  Quiksilver07070 replied 9 months ago.

Hello, and Thank You for choosing
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 9 months ago.

What does the message say EXACTLY?

When was the last time you blew out the dust from inside the laptop?

Dust can collect on the fan fins, and cause it to slow down, and even stop completely, if there is enough dust.

how old is this laptop?

Customer: replied 9 months ago.
Never blew out
Customer: replied 9 months ago.
4or 5 years
Customer: replied 9 months ago.
fan is not working go to this web site
Customer: replied 9 months ago.
how do I blow it out
Expert:  Quiksilver07070 replied 9 months ago.

Ahh, well you should be blowing out the laptop about 4 times a year, or about every 90 days.

More so, if you live in a dusty area.


That doesnt mean after you blow it out the fan will start to work.

The fan might have failed, and wont work anymore, because it got too bogged down, and shorted out stuck in a single position.


BUt a fan replacement isnt too expensive, and can be done by just about any computer repair shop.

Unless you have some experience in taking apart a laptop, I dont recomend it

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