How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 358
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
22727371
Type Your Laptop Question Here...
Md. Sadique is online now
A new question is answered every 9 seconds

I shut it down and then tried to log back in and it will not

Customer Question

I shut it down and then tried to log back in and it will not let me
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: i have a Toshiba with windows 10
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: i just updated to windows 10
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 12 months ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 12 months ago.

Hi,

I'm sorry about the issue. What windows version did you have before?

What is the error or message when logging in your Toshiba laptop?

Does it show a name or username at the password ***** login screen?
Does it show an email address at the password ***** login screen?

Please reply at the box below. Thank you,

Expert:  Viet - Laptop Tech replied 12 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,