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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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Has not been used in a year or more. The 2 lights are on but

Customer Question

Has not been used in a year or more. The 2 lights are on but screen will not come up
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: It's anACER
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: Screen won't come on. Like I said I haven't used it for a couple of years
JA: Anything else you want the computer expert to know before I connect you?
Customer: Aspire 5535-5050
Submitted: 1 year ago.
Category: Laptop
Expert:  Specialist Sean S. replied 1 year ago.

Good evening! My name is ***** ***** I look forward to helping you today

Expert:  Specialist Sean S. replied 1 year ago.

We'll first start with troubleshooting. Have you been able to see anything on the screen at any time when you press the power button?

Expert:  Specialist Sean S. replied 1 year ago.

Let me know when you're able to and I'll be happy to further assist