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Ask Specialist Sean S. Your Own Question
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Laptop
Satisfied Customers: 928
Experience:  5+ years IT experience. A+, Net+, Security+ certified
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S. Having trouble getting new Seagate Backup Plus to work.

Customer Question

for Specialist Sean S.
Having trouble getting new Seagate Backup Plus to work. Can you help?
Submitted: 11 months ago.
Category: Laptop
Expert:  Specialist Sean S. replied 11 months ago.

Greetings! Sorry for the delay in getting back to you yesterday

Expert:  Specialist Sean S. replied 11 months ago.

I'm sure I can help. What problems are you having or experiencing so I can see what isn't working right?

Customer: replied 11 months ago.

Hello. In the meantime, I decided to uninstall the software and download fresh from their website. That seemed to do the trick. Thanks anyway.

Expert:  Specialist Sean S. replied 11 months ago.

No worries...glad it worked for you. I'll be much more active in the near future. Please don't hesitate to ask if you need anything