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Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 37554
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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My asus ux303u will not start after pressing start button.

Customer Question

My asus ux303u will not start after pressing start button. The light on the start button remains on. After pressing buttons, all of the other buttons light up but then turn off and the laptop does not complete start process.
Submitted: 1 year ago.
Category: Laptop
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you please remove the power cable to the Asus then hold the power button down for 60 seconds then release.

Then connect the power cable, and try to power it on

Let me know if it now starts correctly please.

Expert:  Richard replied 1 year ago.

Can you return here to your question please?

Customer: replied 1 year ago.
Richard, that did not work
Expert:  Richard replied 1 year ago.

ok, can you power it off.

Then hold down ALT and with it held down, power it on and keep tapping F9 until you get to the recovery manager

Are you able to get to this?

Please let me know.