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SladeV, Computer Repairer
Category: Laptop
Satisfied Customers: 39
Experience:  Attended college for computer networking an repair
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I am getting the boot device failure message on my G50

Customer Question

I am getting the boot device failure message on my G50 laptop. I am in the insideH20 setup utility. What are the proper settings for boot mode?
Submitted: 1 year ago.
Category: Laptop
Expert:  SladeV replied 1 year ago.

My name is ***** ***** I will help you to the best of my ability. There is no proper setting for your boot start up, you should have it to boot from a floppy drive if it can then the cd, and you should see your harddrive. Likely, that you need to set the boot order but, doesn't mean that it's wrong

Customer: replied 1 year ago.
In the information page, it says Hard Drive Not Detected. In the Boot Menu someone advised changing boot mode from UEFI to Legacy Support and Saving.
Customer: replied 1 year ago.
Hey Robert, I need to leave for work in about 40 minutes. 8:50 on EDT.
Customer: replied 1 year ago.
Thanks, Robert! Unfortunately, I am off to work and will have to bring the laptop to Geek Squad. Hopefully, my $5 deposit covers your one response.
Expert:  SladeV replied 1 year ago.

Sorry, I have been rather busy. It could be the harddrive has failed too. $5, for attempting to resolve the issue is fine

Expert:  SladeV replied 1 year ago.

I still have not received payment from you

Customer: replied 1 year ago.
I thought the initial $5 payment would suffice. I will re-visit.
Expert:  SladeV replied 1 year ago.

You need to rate the service