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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 358
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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The other day I turned on my computer and I couldn't get

Customer Question

The other day I turned on my computer and I couldn't get into Mozilla Firefox - have tried for days - last night many updates - now I can't even get on Toshiba web
JA: Just to clarify, what's the exact model of your Toshiba? And what operating system are you running?
Customer: Not sure of the model - says Satellite and I think windows 10 was just upgrated
JA: What troubleshooting have you tried?
Customer: I tried to uninstall Mozilla and now nothing works
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no just want my computer back to the way it was
Submitted: 1 year ago.
Category: Laptop
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist.

Are you able to go to websites using Microsoft Edge?

The blue E icon at the bottom of the screen.