Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Can you tell me the name/model of your laptop?
In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?
Yes. Can you tell me what you mean by stuck? Do you see the button stuck? What is it doing when you turn the pc on?
When you plug in the power cord, do you see the light on the pc show its charging or lights anywhere?
I understand. Looking for it now. Please standby
Try this for me.
Take out battery, ram chips and power cord. link below will show you how.
Hold down the power button for 30 seconds.
Put battery and charger back in and tell me if you have any lights, or if power button is working?
You are more than welcome to request a refund. We understand.
Here is the link: