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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My electronics phone tablet laptop jump and roll

Customer Question

My electronics phone tablet laptop jump and roll
Submitted: 11 months ago.
Category: Laptop
Expert:  Isaac Franklin replied 11 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Can you explain what you mean by jump and roll? the text? applications? Please be specific in nature of your issue.

Also, please tell me the name/brand of devices you are using and if this happens everywhere or only on the same 'network'/wifi

when it errors?


Customer: replied 11 months ago.
I have and Alcatel phone. Kindle fire. Hp15. IPad ed. 4, the apps and programs run open itself and uncontrollable when in another screen
Expert:  Isaac Franklin replied 11 months ago.

Lets start with the ipad and check your settings.

To turn Multitasking features on or off, go to Settings > General > Multitasking.

These are the features/abilities it seems you may have enabled on the ipad.

Let me know the results.

Customer: replied 11 months ago.
Went to settings it doesn't show multitasking. Is named something else
Expert:  Isaac Franklin replied 11 months ago.

Okay, lets try this on your kindle first.

download, install and run that application.

then test again. We can uninstall it if it isnt helpful.

Customer: replied 11 months ago.
Tried to download app to kindle and received a warning stating my network got compromised in the download. I'm irritated the problem is worse. I'm calling att for network check. And taking equipment to shop.
Expert:  Isaac Franklin replied 11 months ago.

I understand. I will put in for a refund for you so you.

Good luck.

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