Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.
May i connect with you remotely to troubleshoot the issue directly? Thanks
I sent request for remote service. Please accept it then follow steps here to connect with me.
It seems like the payment for the remote service failed.
It is usually when the bank blocks it, i will suggest that you call the bank to let them know of this or speak to justanswer on***@******.*** +1(###) ###-####/p>
Did the issue start after upgrading windows or after an update was installed?
Which operating system is it running?
Download and install the service station, after it has been installed use it to update the drivers/softwares:http://support.toshiba.com/sscontent?contentId=3054332
depends on your connection speed. but it may take longer then this if it isn't resolved by the toshiba service station. If i connect, i can do it all on my own.
Not sure why, but could be that you clicked Accept multiple times, and it attempted to charges whilst the bank blocked the charge from the first transaction.
Let me know once it completes, and if it still won't work ill provide further steps.
What are they?
update all of them.
Please follow the steps HERE but leave the final solution part.
Do that list, and see if it is resolved or not, if not then we'll go ahead and troubleshoot the station issue.
Before you begin with that list, reboot your PC
Let me connect with you remotely to take a look at this issue directly.Click the link below and run/open the downloaded program
You need to run the downloaded program
You need to click OK button to allow me in
Here's the new link:https://secure.logmeinrescue.com/R?i=2&Code=648939
It seems to have disconnected again. Can you proceed with the installation and see what happens?
Dont reboot, just proceed with the installation of the sound driver.
Now please reboot and see ?
As i've run out of ideas, i will opt out for other experts. Once an expert responds, you will be notified via e-mail and here.
Hi. My name is***** you for your question and the opportunity to assist.
Open Control Panel and then Troubleshooting.
In the upper left corner click View All
and run the Playing Audio troubleshooter.
Let me know the result please.