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Ask Dustin Your Own Question
Dustin, Senior Technician
Category: Laptop
Satisfied Customers: 13535
Experience:  15 Years saving Laptops from the recyling bin! Also worked in The US Army as A Network Switching Systems Operator/Controller
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Heey there well I cant get into the password I bought it

Customer Question

heey there well I cant get into the password ***** bought it online offerup and now there is nto a bios but just a windows password ***** starting up it is a sony pg-412114L
JA: Just to clarify, what's the exact model of your Sony? And what operating system are you running?
Customer: windown pro 7OA
JA: What troubleshooting have you tried?
Customer: I tried to just put it safe mode
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: can I pay with a credit card
Submitted: 1 year ago.
Category: Laptop
Expert:  Dustin replied 1 year ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

I'm assuming you do not want to factory reset the machine, removing the installed apps and reinstalling windows. So Assuming you just want to reset the password ***** can use a key such as this one

All you have to do is plug it in, boot from the usb and easily reset the password.

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.