Laptop

Laptop Questions? Ask a Laptop Technician for Answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

Laptop

I have a lenovo G505s with 2 hard drives one 25gb ssd and

Customer Question
one 1 TB hdd. The...
I have a lenovo G505s with 2 hard drives one 25gb ssd and one 1 TB hdd. The laptop would startup in less than 10 seconds. C: was the 1 TB and D: was the SSD. I recently had to reload windows due to a software crash however now load time takes nearly 1 minute. C: drive is ssd but is nearly completely full even though I have been install all my programs and files on the HDD. How do I fix this?
Submitted: 1 year ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 5 minutes by:
7/31/2016
Laptop technician: Kamil Anwar, Laptop Specialist Technician replied 1 year ago
Kamil Anwar
Kamil Anwar, Laptop Specialist Technician
Category: Laptop
Satisfied Customers: 5,654
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Ask Your Own Laptop Question
Customer reply replied 1 year ago
sure
Laptop technician: Kamil Anwar, Laptop Specialist Technician replied 1 year ago

I sent request for remote service. Please accept it then follow steps here to connect with me.

Ask Your Own Laptop Question
Customer reply replied 1 year ago
I did not know it would cost more, I do not need to remote connect
Laptop technician: Kamil Anwar, Laptop Specialist Technician replied 1 year ago

No problem. We will need to see what is causing the disk to be utililzed, and delete the unwanted programs. Please download and run Windirstar and it will show you the stats.

Ask Your Own Laptop Question
Customer reply replied 1 year ago
I'm running it now...
Laptop technician: Kamil Anwar, Laptop Specialist Technician replied 1 year ago

Once it finishes, it will show you the stats. You can then locate those unwanted files and remove them.

Ask Your Own Laptop Question
Customer reply replied 1 year ago
because the computer has been reloaded its making me set up outlook so I can email the report. Is there any information I can give you to get the process moving?
Laptop technician: Kamil Anwar, Laptop Specialist Technician replied 1 year ago

No, the issue is quiet simple. And windirstat will tell you what is consuming the space. You need to remove those unwanted programs, files etc.. to free up space.

Ask Your Own Laptop Question
Customer reply replied 1 year ago
There aren't any unwanted programs... I don't think you understand my problem. I want windows to run on the SSD to increase speed and decrease load time but I want EVERYTHING else on the HDD. There are not extra programs on the SSD drive
Laptop technician: Kamil Anwar, Laptop Specialist Technician replied 1 year ago

Is Fastboot on? I think i can only troubleshoot this if i am connected remotely. Else, i will have to opt out and open the question to other experts. Let me know.

Ask Your Own Laptop Question
Customer reply replied 1 year ago
I think I loaded windows wrong but I'm not sure how to fix it. Remote connecting will be an additional $39?
Laptop technician: Kamil Anwar, Laptop Specialist Technician replied 1 year ago

Yes, i don't think it has anything to do with Windows. If it was loaded incorrectly, it would not start at all or give you errors

Ask Your Own Laptop Question
Customer reply replied 1 year ago
Is there a way to have windows on the SSD but have C: be the hdd?
Laptop technician: Kamil Anwar, Laptop Specialist Technician replied 1 year ago

You can disconnect all other drives, and then do a fresh install on the SSD. Once it has been installed, you can then add the HDD as the secondary. You cannot install Windows on SSD without removing other drives, C:\ has to be the Windows. (This is what i normally do). Second option is that you do a clean install, and choose the disk where you want windows to be installed, but if C:\ is not the main drive, it can cause issues in future. When you do a clean install, you will be given the option to choose the drive, but i will not recommend it. https://s32.postimg.org/zb7ipf51x/2016_07_31_151655.png

Ask Your Own Laptop Question
Laptop technician: Kamil Anwar, Laptop Specialist Technician replied 1 year ago

Can you check if Fastboot is on?

Ask Your Own Laptop Question
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar
Kamil Anwar, Laptop Specialist Technician
Category: Laptop
Satisfied Customers: 5,654
5,654 Satisfied Customers
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Kamil Anwar is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

360 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Byron

Byron

PC Support Tech

314 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

314 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

Shefin

Shefin

Laptop Support Specialist

310 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

IT Miro

IT Miro

Computer Scientist

199 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
My Acer Chromebook 15 (CB3-532) wont turn on, at all. I
My Acer Chromebook 15 (CB3-532) wont turn on, at all. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need tech support, My computer is very slow, can you
I need tech support, My computer is very slow, can you advise? … read more
Kamil Anwar
Kamil Anwar
Laptop Specialist Technician
5,654 satisfied customers
I have a Toshiba Satellite laptop that I have not used for a
I have a Toshiba Satellite laptop that I have not used for a couple of years. It is running on windows 7. Yesterday I plugged it in and charged the battery and this morning turned it on and it got to … read more
Kamil Anwar
Kamil Anwar
Laptop Specialist Technician
5,654 satisfied customers
Forgot my Toshiba Satellite password and can't get past
forgot my Toshiba Satellite password ***** can't get past demand for it. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
875 satisfied customers
My Toshiba Satellite C55D-A5208 has a password on startup,
My Toshiba Satellite C55D-A5208 has a password ***** startup, it gives me only 3 attempts, then automatically shuts down. I have tried again.I have tried a new ddr3L 4gb memory chip, the laptop will n… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
360 satisfied customers
I have been having difficulties with my thumb drive. I put
I have been having difficulties with my thumb drive. I put it in my laptop and some of the free space is used but when I click it it says folder is empty.… read more
Cris
Cris
58 satisfied customers
As my laptop was completing a very Windows update, it
Hi. As my laptop was completing a very long Windows update, it started making a VERY loud high pitched screeching sound. It sort of echos and is unnerving (at first I thought it was some sort of horro… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I want to verify that my backup worked properly - I have a
I want to verify that my backup worked properly - I have a message that the backup for this AM did not run but cannot see why it did not run as it is scheduled and all files are checked. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cannot disable autofill even after going to the correct
I cannot disable autofill even after going to the correct site. I have deleted it a half dozen times and comes right back... … read more
Bryan
Bryan
IT Consultant
8,747 satisfied customers
I have an Acer Chromebook 15. There a 2 small blue lights on
I have an Acer Chromebook 15. There a 2 small blue lights on the front, both are now on the right one is to show when it's charging and I don't know what the left one indicates. My computer seems to b… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I have a Dell Inspiron 1750 laptop. It shipped with Windows
I have a Dell Inspiron 1750 laptop. It shipped with Windows Vista which I upgraded to Windows 7 as fast as I could. I was very happy with Windows 7. I still have it on my 2 desktops. Then, the Free Wi… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
360 satisfied customers
I received a new surface book 2. Went through the setup now
I received a new surface book 2. Went through the setup now when I type in my password ***** say incorrect password. must have fat-fingered something. What can I do now. I have not been able to even l… read more
Kris R
Kris R
IT Manager
Computing
2,420 satisfied customers
My Acer laptop will not open many of my programs, but
My Acer laptop will not open many of my programs, but definitely will not run any .exe files and is extremely slow in booting up and shutting down. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,112 satisfied customers
Look, I installed the driver for the intel core i5 4210u and
look , I installed the driver for the intel core i5 4210u and then it tells me that it is not compatible … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I do not have enough memory to do the Windows 10 update. Is
I do not have enough memory to do the Windows 10 update. Is my machine upgradeable? I have model SW3-013-105A, serial 1-403-7822 … read more
Cody
Cody
Computer Science
1,543 satisfied customers
My chromebook goes to save when I ask it to print. Hp
My chromebook goes to save when I ask it to print JA: What's the brand and model of your printer? Customer: hp chromebook less than a yearold JA: How long has this been going on with your printer? Cus… read more
Bryan
Bryan
IT Consultant
8,747 satisfied customers
I have a sony vaio i7s laptop with windows 10 installed and
I have a sony vaio i7s laptop with windows 10 installed and need to access a com port. how do I do that … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need to speak with a Lenovo T530 technician to help me
I need to speak with a Lenovo T530 technician to help me with something that will take less than 5 minutes. My T530 screen shows only white and boots up white as well; I have determined that the scree… read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
778 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x