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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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I have a dell XPS laptop that is about 4 months old. I get a

Customer Question

I have a dell XPS laptop that is about 4 months old. I get a message that says "wifi turned off". How do I get wifi on, and stay on?
Submitted: 1 year ago.
Category: Laptop
Expert:  Dustin replied 1 year ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

How long ago did this problem begin to occur?

Customer: replied 1 year ago.
2 days
Expert:  Dustin replied 1 year ago.

I tried to accept your remote support offer, it said payment failed. This sometimes happens when your bank or credit card blocks the payment. And a quick call to them usually clears that up.

In the meantime, Im going to send the offer back to you to be approved one you have called your bank or cc.

Also I need to know what version of windows you have on that Dell laptop?

Thank you,

Dustin S.

Expert:  mkohler1202 replied 1 year ago.

Hello my name is ***** ***** to just answer. I will assist you to the best of my abilities. Can you please explain what steps you have taken so far to try and troubleshoot the problem?