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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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My laptop just had its harddrive replaced and I 't have the

Customer Question

my laptop just had its harddrive replaced and I don't have the product key to activate windows 7 that was installed when I bought it how do I find this out. Microsoft just sent me to you
Submitted: 1 year ago.
Category: Laptop
Expert:  Josia Hernandez replied 1 year ago.

Hello

Expert:  Josia Hernandez replied 1 year ago.

What is the model of the computer?

Customer: replied 1 year ago.
hi
Customer: replied 1 year ago.
can you help me or not
Expert:  Josia Hernandez replied 1 year ago.

I can

What is the model of the computer?

Customer: replied 1 year ago.
Toshiba satellite c850
Expert:  Josia Hernandez replied 1 year ago.

On that model their is a sticker on the bottom of the laptop.

Will look like this: http://digitizor.com/wp-content/uploads/2010/10/win7productkey.png

Customer: replied 1 year ago.
The sticker has been torn off
Expert:  Josia Hernandez replied 1 year ago.

If the sticker was torn off and you already wiped the system with the Windows 7 installation there is no way to retrieve the code from Toshiba or Microsoft. You would have to buy a new license Windows 7.

Customer: replied 1 year ago.
have just found that they don't sell 7's anymore have to buy 10 product code in the process now thanks
Expert:  Josia Hernandez replied 1 year ago.

Windows 10 is newer. But they still sell Windows 7 on Amazon.

Expert:  Josia Hernandez replied 1 year ago.

Did 10 work?