Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hi, I'm Sandy and I look forward to help you today.
I'm sorry about the issue.
Please follow these steps once and tell me the outcome:
Turn off the computer.Disconnect the power cord from Main supply.Now hold down the power button on the tower for 1 minute.Now, connect only power cord and restart it.
Please follow the steps provided and tell me the outcome.
Thank you, ***** *****