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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 358
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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I have a Dell Inspiron 5421 that when i power it upall i can

Customer Question

I have a Dell Inspiron 5421 that when i power it upall i can get is a black screen with a blue box for entering password ***** that reads please type in the system or administrator password ***** press enter for which i have no password ***** i cannot locate the last owner as i have purchased it from a thrift store. After 3 failed attempts it just shuts down the whole laptop. I cant even bypass this screen to enter the boot screen setup or bios screens. Can you help me please? Customer
Submitted: 1 year ago.
Category: Laptop
Expert:  Yvette replied 1 year ago.

Hello

Expert:  Yvette replied 1 year ago.

I understand you cannot log into your Dell computer.

Expert:  Yvette replied 1 year ago.

Are u still there?

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