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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Error status, verify error!! it's my mother's notebook, ut i

Customer Question

error status, verify error!!
JA: How long has this been going on?
Customer: it's my mother's notebook, b ut i think a couple of weeks
JA: Just to clarify, what is your notebook's exact make and model?
Customer: satellite c55t-a5378
JA: What troubleshooting have you tried?
Customer: nothing really to try. can't even get to the bios prompt.
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no thanks!
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Laptop Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Laptop
Expert:  ChrisC replied 1 year ago.

Hi, my name is ***** ***** I'd like to discuss this issue with you.

I believe what's happened here is that a BIOS update was pushed out to the machine and didn't install correctly. If I understand correctly, you start the machine up and get this error and you're not able to do anything to get past it, is that correct?

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