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Sandy
Sandy, Computer Enthusiast
Category: Laptop
Satisfied Customers: 6235
Experience:  I have been fixing computers since last 7 years
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My laptop wont power off

Customer Question

my laptop wont power off
Submitted: 1 year ago.
Category: Laptop
Expert:  Sandy replied 1 year ago.

Hi, I'm Sandy and I look forward to help you today.

I'm sorry about the issue.

Laptop seems to have stuck into a loop.

Disconnect the power cord.

Please hold down power button for 60-100 seconds and it will be turned off.

If this does not resolve the issue, please do not hesitate to let me know by reply back to me at the box given below.

Please take a second to rate.

Thank you, ***** *****

Expert:  Sandy replied 1 year ago.

Please follow the steps provided and tell me the outcome.

Also, please remember to rate.

Thank you, ***** *****

Expert:  Sandy replied 1 year ago.

Hi,

I'm following up with you to see how everything is going.

Do you still need help with this?

If you have any other query regarding this issue, please do not hesitate to let me know.

Else, please take a second to rate my service by clicking the stars at the top of the screen then submit.

Thank you, ***** *****

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