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Ask Byron Your Own Question
Byron, PC Support Tech
Category: Laptop
Satisfied Customers: 2735
Experience:  CCNA, A+, MCSE 11 years at a large law firm.
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I cant find my product key on my lenovo edge 15 laptop . I

Customer Question

I cant find my product key on my lenovo edge 15 laptop for windows. I was reseting to factory setting and im stuck on enter product key page
Submitted: 1 year ago.
Category: Laptop
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist.

Is this Windows 10 that is installed on the laptop?

Customer: replied 1 year ago.
i was just adding that info
Expert:  Byron replied 1 year ago.

Do you see this option on the page (see attachment)

Customer: replied 1 year ago.
The laptop cane with it preinstalled and i cant find the product key
Customer: replied 1 year ago.
Is skipping gonna mess anything up or keep me from accessing certain stuff
Customer: replied 1 year ago.
Or its just there
Expert:  Byron replied 1 year ago.

No. Once the computer is connected to the internet it should

activate automatically.

Customer: replied 1 year ago.
Ok and if that ends up not working will i have to pay for another session
Expert:  Byron replied 1 year ago.

You will not have to pay again. Just return to this page if any issues.

In your email you'll have automated emails from JustAnswer.

Inside the emails is a link that will return you to this page.

Customer: replied 1 year ago.
K thks
Expert:  Byron replied 1 year ago.

Please take a moment before leaving to rate the service using the

stars at the top of the page, then submit

and have a great evening.

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