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dresteve2000
dresteve2000, Computer Engineer
Category: Laptop
Satisfied Customers: 1557
Experience:  10+ years of Desktop, Laptop, and Server troubleshooting and support.
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I have a SatellitenL55-A5284, serial 9D291684Q,

Customer Question

I have a SatellitenL55-A5284, serial 9D291684Q, PSK:AU-00H004, purchased Nov 2013.
The battery indicates is connected but not charging. Battery is 0%. If I unplug the cord, it goes off. What is going on?
Submitted: 1 year ago.
Category: Laptop
Expert:  dresteve2000 replied 1 year ago.
Hi, my name is ***** ***** I'm here to help you with this issue.
Expert:  dresteve2000 replied 1 year ago.
The battery can be replaced, but it will require you to remove the bottom of the case and remove the existing battery and putting in a new battery.
Expert:  dresteve2000 replied 1 year ago.
If that seems too difficult, you can take the laptop to a batteries plus store or a computer repair shop to swap the battery.
Expert:  dresteve2000 replied 1 year ago.
Do you want me to provide the link on where you can purchase a new battery?
Expert:  dresteve2000 replied 1 year ago.
Looks like you're not here, but here is the battery that you'd need to buy:http://www.rakuten.com/prod/toshiba-satellite-l55dt-a5293-l55-a5284-l55-a5284nr-l55-a5299-laptop/292606387.html?listingId=486704779&sclid=pla_google_SuperbChoice&adid=29963&rmatt=tsid(###) ###-####7ccid###-##-####7cagid:14870303929%7ctid:aud-63219930917:pla-117715336129%7ccrid:60879544009%7cnw:g%7crnd:6313648141277615237%7cdvc:c%7cadp:1o4&gclid=CjwKEAjwsYW6BRCTzvu5y8DPhi0SJABnGLlHi2rq2a_NZRHjxvp7-GNa_zBy1TD7tcEoGmTnp4MNWBoCCVrw_wcB

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