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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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I have a Toshiba satellite a665-s5170 I want to add more memory

Customer Question

I have a Toshiba satellite a665-s5170 I want to add more memory it has 2 2gbs right now I want to install 2 4gbs memory sticks there ddr3-1066mhz will ddr301600mhz work
Submitted: 1 year ago.
Category: Laptop
Expert:  michelleclive replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
Expert:  michelleclive replied 1 year ago.
4GB RAM Memory for Toshiba Satellite A665-S5170 (DDR3-10600) Is fully compatible and it will work on a series of sets without a problem.
Customer: replied 1 year ago.
no I put thr 4gbs modules but windows wont start it gives me errer code kernel security check failure I have windows 10
Expert:  michelleclive replied 1 year ago.
Are you able to get into the bios screen with the 4 Gb Ram without a problem.
Customer: replied 1 year ago.
no it shuts down
Expert:  michelleclive replied 1 year ago.
remove both the ram and try to connect only 1 4gb on the dimm slot number 0
Expert:  michelleclive replied 1 year ago.
let me know if you are able to get into the bios fine?
Customer: replied 1 year ago.
ill have to disconnect to do that
Expert:  michelleclive replied 1 year ago.
unplug the power cable and then perform the steps.