How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

I ordered the recovery usb satellite C55-A5120 and got

Customer Question

I ordered the recovery usb for my satellite C55-A5120 and got a Windows to go. Is that the only type of recovery material you have?
Submitted: 1 year ago.
Category: Laptop
Expert:  Jason Jones replied 1 year ago.
Hello,I am the person that will be helping you today.May I ask what the original problem was and is? If you wish, I can remote into your system and solve the problems you are having.I will be standing by, looking forward to your response.Thank you,Jason
Customer: replied 1 year ago.
By only type of material, I mean is it all windows to go.
Expert:  Jason Jones replied 1 year ago.
I am sorry, but I don't understand your last post. May I ask for you to clarify the meaning of your last response?