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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My laptop will not go past the first page "leading innovations&qu

Customer Question

My laptop will not go past the first page "leading innovations" and has been saying Preparing automatic repair. It stays that way and never changes. I have it the power and restarted after a few hours an still get the same
Submitted: 1 year ago.
Category: Laptop
Expert:  Dustin replied 1 year ago.
Welcome to, my name is ***** ***** I will do my best to assist you. To get started, whats the full name brand and model of your computer? Also, do you know what version of windows it has on it?
Customer: replied 1 year ago.
Can't you get that information from the serial # ***** already provided?
Expert:  Dustin replied 1 year ago.
Hi, I dont see a serial number.. Can we start with the name brand, leading innovations sounds like you have a Toshiba.. If its a laptop, you can find the model number as follows.

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