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Since you helped me previously, my fingerprint login no

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longer works. You disabled several...
Since you helped me previously, my fingerprint login no longer works. You disabled several programs that you said I didn't need to increase the speed. Can you tell me how to enable the program so I can use it again?
Submitted: 1 year ago.Category: Laptop
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Customer reply replied 1 year ago
Jason helped me on March 14th. Is he available to help me since he knew what I did?
Answered in 4 hours by:
3/29/2016
Laptop technician: Michael Hannigan, Engineer replied 1 year ago
Michael Hannigan
Category: Laptop
Satisfied Customers: 11,884
Experience: 25+ Years Experience in Computers and Electronics. Toshiba, Lenovo, Dell, Acer, Asus, Samsung, HP, Compaq
Verified

Hello. Thank you for coming to JustAnswer.

Sorry for the wait. My name is Michael. I will be helping you with your question today.

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Customer reply replied 1 year ago
Jason said I could contact him again without another charge if I had any problems. Is this correct since I'm having to talk to someone else? Also, he knows which programs he disabled, so will you be able to help me?
Laptop technician: Michael Hannigan, Engineer replied 1 year ago

Sure we can help you on this matter, but I'm only a technical resource. Please contact JustAnswer Customer Service: Here is the link for it.

http://ww2.justanswer.com/help and here is also the phone number: 1-***-***-****

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Customer reply replied 1 year ago
What do you mean by I'm only a technical resource? That you can't help me or you don't know about being charged?
Laptop technician: Michael Hannigan, Engineer replied 1 year ago

As I said above, please contact customer service.

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Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 365
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Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

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