Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hello and thank you for your question, I look forward to assisting you today. Are you having some problem that might make you think it isn't working or is working intermittently?
Okay. Have you checked any of the online speed test utilities like speedtest.net?
Try NetStumbler first. This utility will scan the entire WiFi network around you and will help you determine if there is some interference preventing your new laptop from running at top speed. Did you set this up your self?
I presume you have your computer set to acquire an IP address automatically? You can also try toggling your wireless connection on and off to see if that will get you a better signal.
Another thing you can try is restarting your router. That will sometimes clear up WiFi congestion problems.
Just as well. I would rather you have it that way for simplicity anyway. Do you know how to check your WiFi card to see if it is transmitting at full power?
Okay, it might be easier if we can agree on a time when I can remote in and check it for you? I am in the central time zone if that helps. Let me know please.