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I cannot get into my e-mail.It is thru Century Link. It

Customer Question
won"t take my pass word...
I cannot get into my e-mail.It is thru Century Link. It won"t take my pass word. I called Cen.Link & they nevr could get me an answer-after several transferes. who do I call.
I could not get to 'help'. My service is in MT. Some of my service is on Vacation(since Jan) I am in Prescott Valley
thank you
edie french
Submitted: 1 year ago.Category: Laptop
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Answered in 3 minutes by:
3/14/2016
Laptop technician: Viet - Laptop Tech, Computer Support Specialist replied 1 year ago
Viet - Laptop Tech
Viet - Laptop Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 38,934
Experience: Ten years of laptop (and desktop) hardware and software support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,

I'm sorry about the issue. Does it take your email password ***** the centurylink.net website? Have you tried anything at the centurylink.net website?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Ask Your Own Laptop Question
Laptop technician: Viet - Laptop Tech, Computer Support Specialist replied 1 year ago

If your centurylink email password ***** ***** working at the centurylink.net website, can you please click on the Centurylink website below:

https://centurylink.net/selfcare/password_reset/qa/

, then there, enter your phone number and email address, and enter the characters as shown on the page

, then click on Next at the bottom and follow the instructions there in order to reset your Centurylink email account password (password ***** *****)

; if needed, try the link below:

http://internethelp.centurylink.com/internethelp/password-reset.html

; if needed, you can use the online chat option at the website below:

http://internethelp.centurylink.com/internethelp/zam-more-chat.html

- If there is any issue, please let me know if you have windows xp, vista, or 7 or 8 or 10 or mac computer. And if you use a different email provider.

When you are available, please reply at the box below to continue. Thank you.

Ask Your Own Laptop Question
Laptop technician: Viet - Laptop Tech, Computer Support Specialist replied 1 year ago

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

Ask Your Own Laptop Question
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Viet - Laptop Tech
Viet - Laptop Tech
Viet - Laptop Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 38,934
38,934 Satisfied Customers
Experience: Ten years of laptop (and desktop) hardware and software support; Windows 10 8 7 Vista XP & Mac.

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