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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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I have an Acer Aspire 5733z purchased Sept. 2012. The blank

Customer Question

I have an Acer Aspire 5733z purchased Sept. 2012. The blank 'Word' format keeps on coming on screen when I log or log off and sometimes while I'm working on the internet.
There is no apparent reason for this and a local company hasn't been able to solve the problem. Can you please help or adise me. - Thanks
Submitted: 1 year ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Does it appear when you turn on the computer, or when you open a particular program?

Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Laptop Tech replied 1 year ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Customer: replied 1 year ago.
I don't want to proceed further - thank you. Please cancel order and charges
Expert:  Viet - Laptop Tech replied 1 year ago.

I'm sorry. Is there any issue? We guarantee our service, so don't worry. Please reply at the box below. Thank you.