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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have a toshiba satellite laptop that I've just opened. It

Customer Question

I have a toshiba satellite laptop that I've just opened. It is older but basically unused. It runs windows 7.
The picture when I use the video camera is fuzzy, like someone rubbed vaseline on the lens. I've tried cleaning it with a chamoise cloth, but did not help.
Can you suggest any fix?
Submitted: 1 year ago.
Category: Laptop
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, what is the model/full name of your toshiba laptop please? it is an integrated camera or an external webcam ? what program you are using to take pictures or recording videos? also what is your operating system it is windows or mac?

Thank you

Customer: replied 1 year ago.
Please cancel my order. I do not want to enter into a per month arrangement. I only wanted a solution to this issue. But please cancel my order.
Expert:  Mr.Med replied 1 year ago.

Please see the steps below to unsbscribe, you only pay for that question.

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Thank you

Expert:  Mr.Med replied 1 year ago.

Can you give me a slightly better description of what you'd like help doing so I can assist you better?

what is the model/full name of your toshiba laptop please? it is an integrated camera or an external webcam ? what program you are using to take pictures or recording videos? also what is your operating system it is windows or mac?

Expert:  Mr.Med replied 1 year ago.

Do you still need help ?

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