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I have a toshiba satellite laptop that I've just opened. It…

Customer Question
I have a toshiba satellite...
I have a toshiba satellite laptop that I've just opened. It is older but basically unused. It runs windows 7.
The picture when I use the video camera is fuzzy, like someone rubbed vaseline on the lens. I've tried cleaning it with a chamoise cloth, but did not help.
Can you suggest any fix?
Submitted: 2 years ago.Category: Laptop
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Answered in 3 minutes by:
3/7/2016
Laptop technician: Mr.Med, laptop problems replied 2 years ago
Mr.Med
Mr.Med, laptop problems
Category: Laptop
Satisfied Customers: 2,295
Experience: Networks & Security Engineer
Verified

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, what is the model/full name of your toshiba laptop please? it is an integrated camera or an external webcam ? what program you are using to take pictures or recording videos? also what is your operating system it is windows or mac?

Thank you

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Customer reply replied 2 years ago
Please cancel my order. I do not want to enter into a per month arrangement. I only wanted a solution to this issue. But please cancel my order.
Laptop technician: Mr.Med, laptop problems replied 2 years ago

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Thank you

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Laptop technician: Mr.Med, laptop problems replied 2 years ago

Can you give me a slightly better description of what you'd like help doing so I can assist you better?

what is the model/full name of your toshiba laptop please? it is an integrated camera or an external webcam ? what program you are using to take pictures or recording videos? also what is your operating system it is windows or mac?

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Laptop technician: Mr.Med, laptop problems replied 2 years ago

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