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I have a new Acer & my CD driver does not work? Please help!

Customer Question
Hi ! :) I have...
Hi ! :) I have a new Acer & my CD driver does not work?
Please help!
Thank you in advance!
Submitted: 2 years ago.Category: Laptop
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Answered in 2 minutes by:
3/6/2016
Laptop technician: John, Laptop Support Specialist replied 2 years ago
John
John, Laptop Support Specialist
Category: Laptop
Satisfied Customers: 5,941
Experience: I do installing, configuring and troubleshooting of both normal and high-end laptops.
Verified

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Sir/Ma’am please provide the following details so that I can understand the issue you are facing more clearly

Is the CD/DVD drive listed in my computer/This PC?

Which is the operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7, windows 8, Windows 10 or any other?

Sincerely,
John

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Laptop technician: John, Laptop Support Specialist replied 2 years ago

Sir/Ma’am please answer my above questions so that we can start fixing the issue you are facing.

Sincerely,
John

Note: - Please reply using the box below.

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Laptop technician: John, Laptop Support Specialist replied 2 years ago

Sir/Ma'am checking to see whether you still need my help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.

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