Thanks, ***** ***** when I never heard from your Simon, thanks for replying
unfortunately, it confirms the issue that a capacitor on the motherboard is shorting out. When it builds up too much charge, it switches off as it shorts out.
What we did was remove residue power and this got it running a little longer but it shorted out. Eventually it will stop running out all.
I am really sorry about this and you are going to have to return the Laptop to have the mainboard replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
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