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I need some help with my Facebook page ,it will not allow me…

Customer Question
Hello, I need some help...
Hello, I need some help with my Facebook page ,it will not allow me access , it verified
my Email but rejected my password ***** I tried to reset my password ***** it only verified
my Email and wouldn't let me in
Submitted: 2 years ago.Category: Laptop
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Answered in 5 minutes by:
3/3/2016
Laptop technician: Viet - Laptop Tech, Computer Support Specialist replied 2 years ago
Viet - Laptop Tech
Viet - Laptop Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 41,186
Experience: Ten years of laptop (and desktop) hardware and software support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,

I'm sorry about the issue. When you reset the password, what happens?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Ask Your Own Laptop Question
Customer reply replied 2 years ago
win 10 won't let me reset password
Laptop technician: Viet - Laptop Tech, Computer Support Specialist replied 2 years ago

What's the exact error or message?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Ask Your Own Laptop Question
Laptop technician: Viet - Laptop Tech, Computer Support Specialist replied 2 years ago

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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